Videoconference: A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

Session Details

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November 19, 4-5pm EDT

A Closer Look at Team Ops & Product Ops (Two Sides of the DesignOps Coin)


What happens to your DesignOps team when your Design organization hits scale? Juggling the growth of your product, your people, and your processes is a demanding challenge, and strains the jack-of-all-trades skillset of even the most seasoned DesignOps practitioner.

We will be continuing the conversation we started at the DesignOps Summit about how we scaled and reshaped our UXOps team at Salesforce into two discrete tracks and we’ll will dive deeper into four themes:

1. UX Product & UX Team Ops
2.Design & DesignOps Team Maturity
3. Design Ops Role Clarity and Career Ladders
4. The Future of DesignOps

About our guest speakers

Rachel Posman currently leads UX Team Operations for Salesforce’s 300+ person design organization. Prior to this, she ran Design and Research Operations at UberEats, and was a Design Program Management leader for the Service and Experience Design teams at Capital One, Adaptive Path, and more.

John Calhoun leads the Product UX Operations team for Salesforce’s Platform Experience organization. Previously, he was a producer and game designer for Electronic Arts, with 17 years of experience developing video games and their adjacent media.