What you missed in our last Insider Newsletter

January 12, 2022

One of the benefits of joining our community is our carefully curated Insider Newsletter—here’s a taste of what we shared most recently. Join to receive the next one. Click here to see an example of a past edition. 

1. Always be Recruiting
We highly recommend you read Erika Hall’s Medium article “Hello, and Thanks for All the Fish: Tips for effective research recruiting”. You won’t regret the nine minutes spent fishing with Erika. And you should absolutely insist that your product manager read it.

2. The value of trust in the workplace
When it comes to the value of trust in the workplace, the science is pretty clear: “Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.” In HBR’s “The Neuroscience of Trust,” Paul Zak shows how psychologically safe environments foster the trust that all teams—design and research included—require to succeed

3. Building ResearchOps from scratch?
Kate Towsey’s been there. She shares tips on how they’re doing at at Atlassian, and how you can set up a practice that makes sense for your team, in “Starting a Research Ops Practice”.

4. The Cohesive Design Organization
Alison Rand, one of this community’s esteemed co-curators, walks us through a fascinating model she’s trying out at Automattic, “Five Phases of Centralized Partnership”: “The intention has been to build a cohesive design organization, improve accountability and growth for designers, reduce silos across product and engineering, and level up our collective understanding of product needs.” Have a look and see where your organization is—and where it might be headed next.

—Lou Rosenfeld, Kate Towsey, and Alison Rand, DesignOps Community Co-curators